Last Updated: [Insert Date]

At Out Shino (“we”, “us”, or “our”), we value your trust as much as we value your style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website outshino.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information to provide you with a seamless shopping experience for our British-designed wardrobe essentials:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely via encryption), PayPal email (when applicable).
  • Transaction Data: Purchase history, items viewed, shipping preferences (like your choice of our £12.95 Express Shipping).
  • Technical Data: IP address, browser type, device information, and how you interact with our Site (particularly when browsing our Dresses, Jeans, or Jumpsuits collections).
  • Communication Data: Your queries sent to [email protected], including “URGENT ORDER CHANGE” requests.

2. How We Use Your Information

We use your data with the same care we apply to selecting breathable fabrics for our collections:

  • To process your orders for premium jeans, occasion-transitioning midi dresses, or other fashion items
  • To provide currency flexibility by displaying prices in your local currency
  • To offer customer support (including handling payment adjustments within 2 hours of order placement)
  • To improve our Site and tailor product recommendations (like suggesting tops that complement our signature jeans)
  • To send promotional offers (which you can opt out of at any time)
  • To prevent fraud and enhance security, implementing standards as rigorous as our PCI compliance

3. Data Sharing & Disclosure

We treat your data with the same discretion we apply to our Manchester-based design studio:

  • Service Providers: We share data with payment processors (Visa/MasterCard/JCB/PayPal), shipping carriers, and IT service providers, all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, similar to how we comply with international shipping regulations.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.

We do not sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement security measures as thoughtfully as we design our jumpsuits:

  • SSL encryption throughout our Site
  • PCI-DSS compliance for payment processing
  • Regular security assessments
  • Limited access to personal data among our team

While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and log out after each session.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders (including potential returns)
  • Comply with legal obligations (typically 6 years for financial records)
  • Resolve disputes
  • Enhance your ongoing shopping experience

7. Your Rights

You have rights regarding your personal data, as effortless to exercise as our checkout process:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure of your data (subject to legal requirements)
  • Restriction/Objection: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Withdraw Consent: For marketing communications at any time

To exercise these rights, contact us at [email protected]. We respond to all legitimate requests within one month.

8. Cookies & Tracking Technologies

Like our thoughtfully designed collections, we use cookies with purpose:

  • Essential Cookies: For site functionality (e.g., shopping cart for your jumpsuits and playsuits)
  • Performance Cookies: To improve our Site’s performance
  • Functionality Cookies: To remember your preferences (like currency selection)
  • Targeting Cookies: For relevant product recommendations

You can manage cookies through your browser settings, though this may affect Site functionality.

9. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy occasionally, just as we refresh our collections. The updated version will be posted on our Site with a new “Last Updated” date.

11. Contact Us

For privacy-related questions, contact our Manchester-based team:

Out Shino Sales Store
15 Faulkner St, Manchester, GB M1X 4RN
Email: [email protected]

Thank you for trusting Out Shino with your personal data – we handle it with the same care and attention to detail we apply to every stitch in our British-designed wardrobe essentials.